Frequently asked questions

How are crypto payments verified?

The payment provider generates a unique address and sends signed status callbacks. ZANVIXA only credits balances or marks orders paid after a final successful provider status.

What is ZANVIXA Balance?

It is an internal USDT-denominated store balance backed by confirmed top-ups and ledgered account transactions. It can be used for supported products in checkout.

How do membership levels work?

Your level is based on the higher of lifetime confirmed top-ups or lifetime confirmed purchases. Bronze starts at 10 USDT, followed by Silver, Gold, Platinum and Diamond.

Who can access Community?

Bronze members and above. Higher levels receive a larger per-message emoji allowance and a different profile theme.

How are services fulfilled?

Products can be configured for automated fulfillment. After payment confirmation, a Manager job is queued with the service inputs required by that product.